Disruption or Disrupted - How Digital Transformation is changing IT?

IT operations and IT services have never been more critical to business success and growth. As we move into an era of Digital Businesses that offer financial services, healthcare, fleet services, education through technology, the lines between business & IT are getting blurred. Thus it has never been more confusing to be in IT operations and the Service Desk. Insights into how we got here will help IT understand what we are doing wrong, and what need to be planning for to increase our value. Every IT person should be asking themselves: am I ready to be disruptive or will I find my world disrupted?

Sponsor: Ivanti