When it comes to unified communications, there's a lot of confusion in the marketplace. The term itself can be confusing, as are the various features within its scope-encompassing any and every aspect of the communications continuum. At the same time, many vendors use terms such as "presence," "virtualization" and "collaboration" as if they offer clear meaning. The reality is there are degrees in defining UC capabilities and what they might mean to your business and your vision of UC. To select the best solution, you need to carefully evaluate not only the solutions and their core capabilities, but also how these solutions fit into your business today and in the future.
Sponsor: Mitel Networks