Keep Users Happy by Integrating IT Operations and IT Support

The popularity of bringing your own device to work
(BYOD), and interactions with social media, users
are expecting and demanding far more in terms of IT
support. They want services to be available when
and where they need them. They want to accomplish
their tasks as quickly as possible. And, when they
have problems, they expect IT to fix them right then
and there. In short, they want a positive experience
in all their interactions with IT. Download this informative white paper to learn how to keep users happy by integrating I.T. Operations and I.T. Support

Sponsor: BMC Software