The Changing Mix of IT Service Delivery and Consumption- This Executive Summary conveys the top findings of a new global survey confirming a changing mix in how IT services are delivered and consumed. Survey respondents include CIOs and line-of-business executives (LOBs) from large companies globally. Executives are looking for centralized IT to act as an insightful 'broker' for LOBs who buy an increasing proportion of IT services from external, specialized vendors. The survey was conducted by The Economist Intelligence Unit (EIU) in December 2013 and sponsored by EMC.
Sponsor: EMC Corporation