Market Overview: Digital Customer Experience Delivery Platforms

Forrester states that businesses today struggle to understand and use the tools necessary to create and manage unified, multichannel digital customer experiences across multiple touch-points. This includes web and mobile experiences for customer transactions and mobile applications.

Read this report to understand how IBM's digital experience software

-Delivers solutions for the emerging digital customer experience platform.
-Integrates best-of-breed components into software offerings that manage multiple facets of the digital customer experience.

Sponsor: IBM